Customer Success at 55 Degrees
We are committed to a customer-centric approach to ensure our customers get the best out of our products. Read on to discover more about how we make the magic happen!
Key Program Benefits
of our Customer Success Program
Dedicated CSM
to help you understand how to best use our products to quickly achieve success
Premium Content
such as webinars, Q&As, previews, events and more for participating organizations
Onboarding Support
so you can hit the ground running with personalized training and assistance
Access to Experts
within 55 Degrees and in our vast network of partners in the Lean/Agile space
Regular Check-Ins
to capture feedback, provide tailored guidance, and discuss roadmaps
And much, much more...
Join our program to see what additional benefits you qualify for!
Meet Margaux Fiche
Manager of Customer Experience.
Customer Success Manager Extraordinaire
As Manager of Customer Experience at 55 Degrees, Margaux oversees many functions, including customer support, customer success, and partner success. She is committed to our goal of ensuring our customers feel confident in our efforts to support their success.
As a CSM, Margaux organizes regular one-on-one sessions with customers to proactively address any questions or concerns and find personalized solutions that meet their unique needs and constraints. She is fluent in French and English and is always willing to go the extra mile to ensure our customers are satisfied and successful.