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Without an understanding of what makes Little's Law work, teams are making decisions every day that are in direct contravention of facts.

Prateek Singh and I recorded an episode of our Drunk Agile podcast to go over some Little's Law myths in more detail

Despite what you've heard, Little's Law is not about - and was never designed for - making deterministic forecasts about the future.

Allowing items to age arbitrarily is the single greatest factor as to why you are not efficient, effective, or predictable at delivering...